Chicago Mercantile: Certain market data is the property of Chicago Mercantile Exchange Inc. US market indices are shown in real time, except for the S&P 500 which is refreshed every two minutes. Your CNN account Log in to your CNN account As is our practice, we do not comment on legal matters.” “This is a legal matter that we are working to resolve with a third party. “We take concerns raised by our customers very seriously,” Bed Bath & Beyond said. The MemoriesGP website still advertises Bed Bath & Beyond as an authorized dealer and as a registry option. The preservation kit is currently unavailable on the website. In a statement, Bed Bath & Beyond said it’s become a legal matter. “The intent of our generic email was to get brides over to Bed Bath as that is who their financial transaction was with (we just provide the service),” Nesbit wrote to Moltenbrey. “We have no way of knowing which package has a Bed Bath gown in it before the package is opened in our facility,” he told her. However, in an email to Moltenbrey - which she posted to Facebook - Kyle Nesbit, who is listed on LinkedIn as the company’s former vice president, told her that the company “receives 100+ gowns per day.” The $25 she paid for insurance will go toward the cost of shipping.ĬNN has not received comment after multiple requests sent to Memories Gown Preservation. The company asked Moltenbrey pay for the shipping back to her. ![]() On Wednesday, Moltenbrey posted MemoriesGP is returning her unpreserved dress after she sent an email to its vice president. “I’m just one person and this is a whole company going bankrupt,” Moltenbrey said. That left Moltenbrey to contact the retail giant for the overdue payment. “Once payment has been received to MemoriesGP we will promptly clean, preserve & ship your gown out to you,” the email said. MemoriesGP asked Moltenbrey to call Bed Bath & Beyond’s customer service to request release of payment to the company. Got expired Bed Bath & Beyond coupons? These retailers will take them MemoriesGP told Moltenbrey that it contacted the houseware giant five separate times over the past year but hasn’t received its payment yet.īed Bath & Beyond Coupons. The small business claimed in the email sent to Moltenbrey that Bed Bath & Beyond owed them $42,563.73 and that it hasn’t been paid for kits ordered in the entire past year. “I knew I wouldn’t look good in a white wedding dress,” she said. Her black dress was so unique that the local store didn’t even have a sample, she said, and she’ll never forget the look on her guests’ faces when she walked down the aisle in 2018. “I felt sick to my stomach because of the helplessness,” Moltenbrey said in an interview with CNN. In the email that Moltenbrey shared on Facebook, MemoriesGP said it began holding all wedding gowns received from Bed Bath & Beyond purchased kits as of March 11, before Moltenbrey said she shipped her dress to them. ![]() “Why, then, on April 24th do I receive this email stating they are holding my dress ransom because of a company that is going BANKRUPT,” Moltenbrey wrote on Facebook. Moltenbrey received the kit on March 16, and said she was charged an additional $25 for insurance once MemoriesGP received the gown on April 3. After reading good reviews about Houston-based Memories Gown Preservation, she decided to order the $120 kit through Bed Bath & Beyond. ![]() In early March, Moltenbrey said she decided to send her wedding gown to be preserved. Her floor length gown - black with white floral design - was trapped somewhere in an unknown facility. “This is a bride’s worst nightmare,” Moltenbrey initially said in a Facebook post. The company is looking for a buyer and will halt its closings if one appears.īut as the mammoth retailer ties up its loose ends, one group has been caught in the middle: the customers themselves. Founded in 1971, it will now close its remaining 360 stores and 120 buybuy BABY locations. ![]() (BBBY) announced it was planning to liquidate its inventory and go out of business. Jesse Moltenbrey had her wedding dress held 'hostage' in a billing dispute between Bed Bath Beyond and preservation company.
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